TERMS OF SALE

The sales relationship between Bottega Carele and the buyer must be established in writing.

ORDERS: After registering and filling out our form, the customer can freely purchase our items.

PRICE LIST : The prices of our items are indicated in euros and may vary by an update based on market needs.

PROCESSING ORDERS: Order processing times depend on the availability of the items. Most orders are processed and fulfilled within 1-2 business days. Orders placed on Saturday and Sunday will be processed the following Monday.  

SHIPPING: The indicative delivery times are:

  • for the Italian territory 1-3 working days,
  • for EU countries 3-10 working days,
  • to United States, Canada 4-7 business days
  • for non-EU countries - 7-21 working days

All our shipments are traceable online on the Courier's website. 

PAYMENTS: Bottega Carele accepts payments in Euros. Payment methods: PayPal, Credit or Prepaid Card, Bank Transfer, Cash on Delivery (only for Italy).

MADE: The product can be returned within 14 days following receipt of the order. Returned products must be new with tags and accessories present at the time of receipt. The free return it is only available in Italy. For orders shipped to other countries, the return is borne by the customer who is fully responsible for it.

CUSTOMS DUTIES: For all shipments to countries that do not belong to the European Union, customs duties are charged to the recipient and never included in the cost of sending.

PRIVACY:

Bottega Carele is committed to safeguarding and protecting the personal data of our customers.

Pursuant to Article 10 of Law 675/96, the personal data of our customers and their personal information are treated with the utmost confidentiality. At any time, the customer can change and / or delete their information permanently.

Bottega Carele guarantees not to sell and not to share our customers' personal information with external parties and also undertakes to use personal information only to execute purchase orders.